
Our Refurbishment
How We Get Your Bike in Top Shape
We’ll take you behind the scenes of our refurbishment process and show you, step by step, how we refurbish a bike and get it ready for new adventures.
Safety & Warranty
Quality Commitment
In-house Production
Join us on a tour of our facilities and see the thorough checks and inspections every bike undergoes before it arrives at your doorstep in top condition. For us, “top condition” means a professionally refurbished bike in perfect working order! And of course, we provide the legally required one-year warranty.

Our Refurbishment Process in 6 Steps

Step 1: Goods receipt and inspection
Now things really get going!
Once the bicycle has arrived, it undergoes a thorough initial check.

Step 2: Battery and motor test
We take a closer look at e-bikes separately.
Every e-bike receives a software update. For popular brands such as Bosch, Shimano, or Specialized, mileage and charge cycles are read out, and the battery's remaining capacity is determined. This data is subsequently published in the online shop.

Step 3: Inspection of wear parts
All wear parts—such as chains or belts, chainrings and cassettes, or brake pads and discs—are inspected.
Suspension forks, rear shocks, and hydraulic dropper posts are also tested. Components that no longer meet our quality standards are replaced with parts from reputable manufacturers. These replacement parts are of excellent quality, though they may differ slightly from the original parts in terms of detail.

Step 4: Technical Preparation
We play it safe!
During the second check, the bike is thoroughly inspected from front to back and all functions are tested—ensuring no brakes squeak and the gears run smoothly.

Step 5: Cleaning and photos
The home stretch! Before heading to the photo shoot, the bike needs a little "makeover"—or more precisely, a visit to our cleaning station.
Here, every bike is cleaned thoroughly yet gently, as we use low-pressure washing equipment.

Step 6: Shipping
Almost there!
Before the bike can be shipped to you, it needs to be prepared for safe transport. We prioritize sustainability and avoid unnecessary waste. In most cases, we can do without bulky bike boxes; instead, we use reusable paper padding or blankets to protect the handlebars and suspension fork.
Accessories such as pedals or chargers are delivered in a separate, smaller box.
The four-eyes principle means better service.
Our refurbishment process involves many hands and eyes, all of which scrutinize your bike from different angles.
Find your refurbished bike now!
What happens next?
In most cases, we deliver your bike directly to your doorstep using our own bike logistics. This gives us complete control over the entire refurbishment process from start to finish, and we take full responsibility for ensuring your new bike arrives in top-notch condition.
Learn more about our shipping terms.
What happens next?
In most cases, we deliver your bike directly to your doorstep using our own bike logistics. This gives us complete control over the entire refurbishment process from start to finish, and we take full responsibility for ensuring your new bike arrives in top-notch condition.
Learn more about our shipping terms.


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